Hotel Door Person / Luggage Porter

Job Description

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.
The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Duties

Duties and responsibilities related to the Door Person -
Maintain clear communication with front desk staff, bellhops, and other team members to ensure a smooth guest experience.
Warmly welcome guests upon arrival, offering a friendly and hospitable greeting.
Open doors for guests as they enter and exit the building, providing a courteous and seamless experience.
Assist in managing vehicular and pedestrian traffic at the entrance to ensure safety and order.
Regularly inspect the entrance area to ensure it is clean, presentable, and free of hazards.

Essential Criteria

A UK driver's license is required for this role.
Excellent customer service skills, attentiveness, and the ability to handle a variety of tasks efficiently and professionally.

Additional

Benefits include -
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt, not just for you but also your family and friends from the day you start!
Business attire laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide