Hotel Receptionist / Night Host/ess

Job Description

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.
The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Duties

Welcome guests upon arrival and verify their booking details.
Perform the check-in process efficiently, providing room keys and information about the hotel facilities.
Handle the check-out process, including billing, payments, and feedback collection.
Coordinate with housekeeping to ensure rooms are ready for new arrivals.
Liaise with other departments (housekeeping, maintenance, food and beverage) to meet guest needs and requests.

Essential Criteria

Strong communication skills
Basic computer skills
Demonstrate our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing.

Additional

Benefits include -
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt, not just for you but also your family and friends from the day you start!
Business attire laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide