Pharmacy Assistant - Work Match

Job Description

We are looking for a friendly, motivated, and customer-focused Pharmacy Assistant to join our team. In this role, you will support the Pharmacist Manager in the day-to-day running of the pharmacy, delivering excellent customer service, promoting products and services, managing stock, and supporting the dispensary where appropriate. This is an excellent opportunity for someone who enjoys working with people and wants to contribute to improving the health and wellbeing of the local community.

Duties

Customer Service - Provide a high standard of customer care and create a welcoming environment. - Greet customers promptly and respond to enquiries professionally. - Handle customer requests and concerns effectively. - Build positive relationships with customers to encourage repeat business. Sales and Product Promotion - Promote pharmacy products and services confidently. - Identify opportunities to maximise sales through product recommendations and linked sales. - Support seasonal promotions and maintain attractive product displays. - Assist in achieving individual and branch sales targets. Stock Management - Receive, check and store deliveries accurately. - Maintain stock levels and assist with ordering products. - Rotate stock and monitor expiry dates. - Report discrepancies and damaged stock appropriately. - Support effective management of over-the-counter (OTC) products. Healthcare Support - Receive and check prescriptions accurately. - Provide medicine and health advice appropriate to your training level. - Promote healthy lifestyle information to customers. - Signpost customers to pharmacists and other healthcare professionals when required. - Support dispensary activities as directed by the Pharmacist and within training and competency levels. Administration and Housekeeping - Carry out administrative duties accurately and efficiently. - Support cash handling, banking and till procedures. - Maintain high standards of cleanliness throughout the pharmacy. - Assist with staff training and development where appropriate. - Undertake keyholder duties, including opening and closing the pharmacy when required.

Essential Criteria

What We're Looking For The successful candidate will: - Have excellent customer service and communication skills. - Be reliable, trustworthy and professional. - Work well as part of a team. - Have good attention to detail and accuracy. - Be confident using computer systems. - Be committed to maintaining patient confidentiality. - Demonstrate a willingness to learn and undertake further training. General Expectations All employees are expected to: - Follow company policies, procedures and Standard Operating Procedures (SOPs). - Comply with Health & Safety requirements and pharmacy regulations. - Maintain professional standards and ethical conduct at all times. - Participate in training and continuous professional development. Contribute positively to teamwork and the success of the pharmacy

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